How Do You Pronounce The Name? Say Sail. Now change the 'S' to 'CH,' and you got it! Chail < Chael
What Is Chael? Chael is a leap of faith after hardship. Long story short, our owner was in a horrible car accident. Bedridden during the early phases of recovery, she realized that she could take her love of jewelry and share it with you.
Who Is Behind The Brand? Our owner has a diverse background - education, event planning, drawing, and jewelry - to name a few! You can call her Christie.
Free Shipping and Curated Packing? Really? Absolutely. One. No one wants to pay shipping after having to pay taxes. Two. Nothing is less disappointing than fine jewelry wrapped in a velvet box. It has happened to Christie. It won't happen to you. You will receive a collection of leather, suede, and cotton keepsakes.
Do You Use Heated or Treated Stones? You are investing in completely natural stones. Treated stones are worth less in value and can alter over time. Not collections from Chael. What you buy now is what you will have 40 years down the road.
Are Pieces Certified? Yes! Each piece has been verified by a reputable gemologist. Rest assured that Chael would not make or sell you anything that Christie would not purchase for herself. Integrity means everything.
What Payment Options Are There? Chael has partnered with Stripe for online payments. With 135+ currencies and dozens of payment methods, Stripe is easy and secure! Interested in layaway? Email us at chaeljewelry@gmail.com
Can An Item Be Returned? You bet! Simply contact us in writing at chaeljewelry@gmail.com within 3 days of receiving your item stating your return. You will receive instructions for the return process. Once the piece and packaging are received and inspected, a full refund will be issued pending no damages as identified by Chael.
How Does Chael Give To Others? 10% of your purchase goes to one of three charities. Why? Because taking care of others gives meaning to life. You can read more about this at the bottom link in Philanthropy.
